Case Studies

SD-WAN & Auto VPN — 3 Sites, 99.9% Uptime

Cisco Meraki MX · IDS/IPS · QoS · INS NOC

How Infinity Network Support unified ICP Miami's Miami, Panama, and Latin America offices on a single Cisco Meraki SD-WAN fabric with Auto VPN, achieving 99.9% uptime and full IDS/IPS threat visibility.

Microsoft 365 & Entra ID Migration

M365 · Entra ID · 100% MFA · SharePoint · RTO Hours

INS migrated ICP Miami's on-premise infrastructure to Microsoft 365 with Entra ID, enforcing 100% MFA and Conditional Access policies — reducing RTO from days to hours.

Cloud PBX — One Number, Three Continents

Cloud PBX · 3 Locations · $0 Inter-Office · Meraki QoS

INS deployed a cloud PBX connecting ICP Miami's Miami HQ, Panama hub, and Latin America office under one number — eliminating inter-office call costs and guaranteeing voice quality with Meraki QoS.

Managed Backup & Recovery — 24hr RPO

3-2-1 Backup · Immutable Cloud · 24hr RPO · INS NOC

INS implemented a 3-2-1 immutable cloud backup strategy for ICP Miami, achieving a 24-hour RPO and giving the NOC full visibility into backup health across all three locations.

XDR Deployment — 24/7 SOC Coverage

XDR · All Endpoints · Behavioral Detection · Automated Isolation

INS rolled out XDR across every ICP Miami endpoint, enabling the INS SOC to detect behavioral threats and isolate compromised devices in minutes — 24/7, across three time zones.

EDR Deployment — Full Endpoint Coverage Across All Properties

EDR · All Endpoints · Behavioral Detection · Automated Response · INS SOC

INS deployed EDR across every OwnMidwest computer and server spanning their property acquisition, tax lien management, and real estate divisions — giving the INS SOC real-time behavioral threat detection and automated incident response 24/7.

24/7 SOC Monitoring — All Sites & Systems

INS SOC · 24/7 Coverage · Multi-Site · Threat Detection · Incident Response

INS extended round-the-clock SOC monitoring across all OwnMidwest sites and infrastructure, providing continuous threat visibility and rapid incident response across their multi-entity real estate operation in Indiana and South Carolina.

SOC 2 Compliance Support — Live Production Sites

SOC 2 · Trust Service Criteria · Compliance Controls · Audit Readiness

INS provided SOC 2 compliance support for OwnMidwest's live production sites, implementing the security controls, continuous monitoring, and documentation required to meet SOC 2 Trust Service Criteria.