Frequently Asked Questions

A managed IT service provider (MSP) is a company that takes over responsibility for your business technology — monitoring your network 24/7, managing your computers and servers, providing helpdesk support, handling cybersecurity, and ensuring your systems are always up to date. Instead of calling for help only when something breaks (break-fix IT), an MSP proactively prevents problems before they affect your business. Infinity Network Support is a Miami-based MSP backed by a team with over 25 years of combined experience serving South Florida businesses.